Last Updated: October 2026
We offer Free Shipping on all prepaid and COD orders above ₹599. For orders below ₹599, a flat shipping fee of ₹39 applies.
Cash on Delivery (COD) is available across most PIN codes in India. We currently do not charge an additional handling fee for COD orders.
All orders are typically processed within 1–2 business days business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Once dispatched, estimated delivery timelines are as follows:
Please note that delivery times are estimates and may be subject to delays beyond our control, such as severe weather, natural disasters, or logistical issues with courier partners.
Once your order has shipped, you will receive an email and SMS containing your tracking number and a link to trace your package. Please allow up to 24 hours for the tracking portal to update.
If your tracking shows as "delivered" but you haven't received your package, please report this to us within 48 hours. We will raise an investigation with our courier partner.
ADRIZO is not responsible for orders delivered to incorrect addresses provided by the customer. Please verify your shipping address during checkout.
If your parcel appears tampered with or heavily damaged upon arrival, please refuse the delivery and contact us immediately. For wrong or missing items inside an intact package, please refer to our Refund & Return Policy and submit an unboxing video.
Repeated refusal of COD orders will result in the customer's account being permanently restricted to Prepaid orders only.
For shipping-related queries, reach out to us at Care.adrizo@gmail.com or +91 9773777410.